Party Supply

FAQs

What is the difference between a frame tent and a pole tent?
A frame can go on any surface such as patio, grass, driveway, etc… A pole tent is only to be installed on grass and has ropes attached to the tent for stability.
Do the Tents come with any additional accessories?
Yes, we offer sidewalls for tents (for an additional cost)! We have a variety of clear, solid white or cathedral windows! We also offer Tent heating for when it’s cold out!
Can a dance floor be used outside?
Absolutely! Although it’s usually best to have a tent set up, a dance floor can be used outside! Just make sure you seriously consider the weather. If you don’t provide some shelter from a rainstorm, it’s likely your dance floor won’t get much use.
Do the rental machines come with supplies?
Yes! We provide you with all the supplies you need!
Are Bounce Houses Safe?
Safety should be the first consideration of anyone selecting a bounce house to rent. Our Bounce houses include mesh netting, bumpers, and lead-free materials. Also keep in mind that any bounce house activities must be monitored by a responsible adult. Regardless of how safe an inflatable is accidents can still occur when children bump into each other.
What type of payment does Pink Elephant accept?
We take cash and we also take credit cards, and check for deposit!
Can a Tent be installed on a Deck?
Yes, we have poles to accommodate setting up a tent on a deck!
Do I have to wash Linen?
No, just shake it out.
Note: Linens returned wet will mildew and will be subject to a Linen replacement fee.
Do I wash Dishware, Flatware or Glassware?
No, but rinsing and/or scraping them of food is required. Cleaning charges will apply if not returned in reasonably sanitary condition.
How soon should I place my order?
The sooner the better.
When do you deliver?
A day or two ahead of your event, weather permitting.
Can I make changes to my order?
Sure, within 72 hours of your event.
Are deposits refundable?
No. However, if you decide to change the date and we can accommodate we will apply deposit. If you are not changing the event date we hold a deposit for 1 year. Therefore if you have another event and we can accommodate you can apply the deposit to a future event.
Pink Elephant Party & Tents
Providing the entire Suffolk County and surrounding Long Island area with the best possible party rental experience.
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